Bids will only be accepted from a registered bidder with a bidder name and password issued by Morgan Auction. When registering as a bidder, you warrant that the information that you are giving is correct.
This information will not be passed to any third parties. You will be assigned a bidder name and password of your choice - please do not disclose your password to anyone else for security reasons.


Product Description

All descriptions of products in the Morgan Auction are as accurate as possible (to the best of our knowledge). Any errors or omissions will be amended as soon as possible; in some instances this may be during the auction. Morgan Auction cannot accept any responsibility for any errors or omissions.

Status of equipment, product warranties and carriage charges are listed on each individual lot. A full explanation of these definitions can be found later in this document.

It is the responsibility of the customer to check suitability of goods prior to bidding - Morgan Auction cannot make any guarantees as to suitability or compatibility of any particular products in the sale.


Product Status

All individual lots have a description of their status - to avoid any confusion, Morgan Auction use the following definitions:

Brand New - as it sounds, this is brand new product. We further add whether this is in full retail packaging or for example OEM packaging (ie plain boxed)

As New - this is new equipment but may have been repackaged, have tatty or missing packaging. Where possible we elaborate as fully as possible.

Factory Refurbished - these goods are generally as new (often in original packaging) but have been refurbished by the manufacturer (or their agents). Typically these originate from cancelled orders, returns etc.

Refurb - generally returns, demonstration and ex-lease equipment - fully tested and refurbished. These items would normally show some signs of wear and tear.

Second User - these are secondhand items, conditions will vary and where possible will be stated fully on the individual lot description.

Pull - these are secondhand items removed ("pulled") from a system - for example video cards, memory etc

Untested - these are items that for whatever reason we are unable to test and cannot give any guarantee of working condition or otherwise

Faulty - these are products that have a known fault which will be clearly stated on the individual lot description


Warranty Descriptions

12 Month Warranty - most new products will have a 12 month warranty, generally on a RTB (Return To Base) basis - it is your responsibility to return the item to us for repair under warranty. In some instances manufacturers may offer a further warranty such as on-site and this will be stated in the lot description

3 Month RTB warranty - the item is guaranteed for a period of 3 months and it is your responsibility to return the item to us for repair under warranty

30 Day RTB warranty - the item is guaranteed for a period of 30 days and it is your responsibility to return the item to us for repair under warranty

DOA Warranty - this is a Dead On Arrival warranty, the product is warranted to be working on delivery but no warranty can be given or implied beyond this. You have 2 days to inform us of any problems with the item

No Warranty - the product is sold without warranty, no warranty can be given or implied and no returns can be accepted

Where an item is covered by an RTB warranty, in all instances it is the responsibility of the buyer to return the product for repair and collect it afterwards. Morgan Auction can arrange this service through our couriers if required - please enquire as to precise charges.

It is the responsibility to ensure that items returned are adequately packaged and properly insured. Morgan Auction cannot accept any responsibility for items damaged or lost in transit.


Bidding

All bids made in the Morgan Auction are legally binding and cannot be withdrawn once they have been placed. Please ensure that you keep your password safe for security reasons.

All bids made are exclusive of VAT and are subject to delivery charges.

All lots are sold without reserve

Each lot will be sold to the highest bidder at the end of the auction. The time of the end of the auction is clearly shown on the Morgan Auction site.

In the event of a dispute arising over a lot, the dispute will be resolved in such manner as Morgan Auction may determine. Morgan Auction further reserve the right to refuse or reject bids in the event of a dispute.

If you are outbid by a higher bid which is subsequently removed for whatever reason, Morgan Auction reserve the right to accept your bid.

Payment and Delivery

All bids made on Morgan Auction are exclusive of VAT which will be added to your invoice at the prevailing rate (currently 17.5%). You will be provided with a VAT invoice upon payment. There are no additional buyer' premiums in the Morgan Auction.

At the close of an auction, you will be informed by e-mail that you have "won" the lot and we will arrange payment, invoicing and delivery to your registered address. If you wish to collect from our Greenford warehouse, please make sure that you select this option when registering to bid

Delivery charges are not included in the bid price and will be added to your invoice. The carriage band for each lot is clearly stated in the individual lot description. A full explanation of the charges is available here. (ie click link)

When registering with Morgan Auction we ask you to enter your credit card number. We will not charge any monies to your account until the end of the auction. As all bids made are legally binding, it is your responsibility to ensure that you have sufficient funds available on the credit card to make payments for any bids made.

The delivery address must be the same as your registered credit card billing address. If for some reason this is not possible, please contact us directly and subject to security checks, we may be able to arrange delivery to an alternative address.

In exceptional reasons we may accept payment by other means. Please contact us direct if you need to make such arrangements.

Morgan Auction reserve the right to re-auction any goods not paid for in full within five days of the close of the sale.

Morgan Auction will attempt to deliver all goods on time but cannot accept any liability as a consequence of late delivery however caused.

In Conclusion

All sales from the Morgan Auction are subject to the law of the United Kingdom.
These terms and conditions do not affect your statutory rights.